Email/Fax Service Call Logging Form

email to:
or fax to(719) 592-4523
                            THIS IS A HARDWARE SERVICE REQUEST

Access/Serial Number    :  KN723DPH72

Company Name            :  University of Wisconsin-Milwaukee, Department
of Physics

Contact Name            :  Professor Bruce Allen
        Email Address   :
        Phone Number    :  (414) 229-6082
        Phone Number    :  (414) 229-6439
        Address         :  1900 E. Kenwood Blvd., Milwaukee, WI 53211

Operating System        :  Redhat Linux v.5.1
                           Windows NT Workstation 4.0
Product Option/Version  :  Alpha XL300 (SN-A22AA-NM)

Statement of Problem    :

The machine powers down while the power button is pressed (the power
cuts out).  We believe that there are two possible causes for this: 1) a
faulty power supply, or 2) a faulty power switch.  Our recommended
course of action would be to replace both the switch and the supply.

Jason M. Harrington
University of Wisconsin-Milwaukee
Department of Physics
1900 E. Kenwood Blvd.
Milwaukee, WI 53211